What this gives your team
A clear answer, backed by content you control.
Dobe Chat offers Starter, Pro, and Enterprise plans for teams that want to turn trusted website content, documents, and text into a customer-facing AI assistant. Every plan includes the core assistant, knowledge retrieval, and unlimited end users; the right tier depends on the number of knowledge bases, team members, analytics needs, and security requirements.
- Starter begins at $19 per month when billed yearly, for one knowledge base and up to two teammates.
- Pro begins at $59 per month when billed yearly, adding five knowledge bases, advanced analytics, and custom branding.
- Enterprise is tailored for organizations that need unlimited capacity, SSO, custom integrations, and an SLA.
What is included in every Dobe Chat plan?
Every Dobe Chat plan is built around the same core job: give visitors a useful AI assistant that is grounded in the information your business trusts. Teams can create an assistant, add source material, install the assistant on their website, and review the questions people ask.
Plans are designed around operational scale rather than around whether customers can use the assistant. Your visitors can ask unlimited questions on every plan, while workspace limits help each team choose the right capacity for its knowledge and internal collaboration.
- Knowledge retrieval from the source material you provide, including files, pasted text, and public website URLs.
- A customer-facing website assistant with a simple embed option.
- A shared workspace for reviewing conversations and seeing where answers can improve.
How to choose a Dobe Chat plan
Choose Starter when one focused knowledge base and a small group of teammates is enough to launch a useful assistant. It is a practical fit for founders and small support teams that want to answer recurring website questions without adding another complex support system.
Choose Pro when your team needs to manage several knowledge areas, bring more people into answer quality, or use richer analytics and custom branding. Choose Enterprise when security, scale, custom integrations, or dedicated operational support are part of the buying requirement.
At a glance
Dobe Chat plans at a glance
The public plan details below mirror the options available on the Dobe Chat homepage.
| Plan | Price when billed yearly | Best for | Included capacity |
|---|---|---|---|
| Starter | $19/month | Individuals and small teams | 1 knowledge base, 2 team members, basic analytics |
| Pro | $59/month | Growing teams and businesses | 5 knowledge bases, 10 team members, advanced analytics, custom branding |
| Enterprise | Custom | Large organizations | Unlimited knowledge bases and teammates, SSO, SLA, custom integrations |
Questions, answered
What teams usually ask before they begin.
Is there a Dobe Chat free trial?
Yes. Dobe Chat offers a 14-day free trial and does not require a credit card to begin the trial.
Do all plans include unlimited customer questions?
Yes. Every published plan includes unlimited questions from end users. Plan differences are based on knowledge-base capacity, teammates, analytics, branding, and enterprise requirements.
Can I change plans as my support operation grows?
Yes. Start with the plan that fits the number of knowledge bases and teammates you need today, then move to a higher-capacity plan when your workflow requires it.
Start with the knowledge your customers already need.
Build an assistant, add a few trusted sources, and see whether Dobe Chat fits your customer-support workflow.
Build your assistantLast updated: August 2026